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Read about Health Mart
Oct 12, 2009

When I researched Health Mart  their story was very impressive with their approach to Serving Customers.  They are independent franchises who obviously got it figured out. No wonder they out muscle their  very strong chain store competitors.

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How you do... What you do gives us hope in what is perhaps the most comprehensive book published in awhile on the topic of transforming your culture into one that is renowned for Service Excellence. 

"How You Do What You Do", by Bob Livingston

 
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