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Sharpen your service game
Jul 28, 2008

Stephen Dowdell, the editor of Progressive Grocer, points out the Crisis in Service in America as part of his review and suggests How you do...what you do is a solution. Read the Review

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How you do... What you doŽ  
 

How you do... What you do gives us hope in what is perhaps the most comprehensive book published in awhile on the topic of transforming your culture into one that is renowned for Service Excellence. 

"How You Do What You Do", by Bob Livingston

 
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