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All About Customer Service
Jul 30, 2008

This interview on How you do, What you do appeared in the NACDS Marletplace  issue. Click To Read

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How you do... What you doŽ  
 

How you do... What you do gives us hope in what is perhaps the most comprehensive book published in awhile on the topic of transforming your culture into one that is renowned for Service Excellence. 

"How You Do What You Do", by Bob Livingston

 
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