REL Communications
Home Page
Service Excellence
How You Do What You Do, By Bob Livingston
In The News
Contact Us


Another Daunting Oluympic Quest: The Search for Gallant Behavior
Aug 15, 2008

With the intense focus on the skill required to excel at  the Olympic Games, the search for those athletes who demonstrate a great behavior in the face if intense physical competition is becoming harder to find. Read Full Article

The training and the competition itself is all about What these fine athletes can do.  Behaviors, attitudes, selflessness and personal sacrifice on behalf of another competitor is at times hard to spot.  I suppose when we do see it,  it stands out so much more.  On this Global Stage, demonstrating to the world the true spirit of the Olympics though a personal display of humility, self sacrifice, unselfishness, doing the right thing when it is called for, really differentiates an athlete from his competitors.  When the 2008 Olympics torch's flame is extinguished, I believe these stories will come to the forefront, when it will be less about what some of these athletes achieved but more about how they did it.

Subscribe RSS Feed

In The News Subscribe to RSS Feed 
 > Getting Better at Getting Better  
 > The Retail Service Quality Index  
 > Southwest Airlines' "bags fly free" stra...  
 > The Customer is Always Right  
 More >>  
How you do... What you doŽ  

How you do... What you do gives us hope in what is perhaps the most comprehensive book published in awhile on the topic of transforming your culture into one that is renowned for Service Excellence. 

"How You Do What You Do", by Bob Livingston

  ©Copyright 2008. REL Communications. All Rights Reserved.  
home | service excellence | the book | consulting | in the news | lectures | testimonials | about | contact | privacy policy | careers