REL Communications
Home Page
Service Excellence
How You Do What You Do, By Bob Livingston
Consulting
Lectures
In The News
Testimonials
About
Contact Us


 

A Coaching Great is Forever a Character Builder
Nov 23, 2008

Character still counts in some segments of sports and three legendary coaches were , less for what they did as coaches bur rather for how they did what they did. NY Times Article

Pat Summitt, Lou Carnesecca and Dean Smith received the first-ever Joe Lapchick Character Award at Madison Square Garden on November 20th. One hundred and fifty former players media and friends of the honored coaches gathered at Madison Square Garden to celebrate the three  Hall of Fame coaches who, throughout their careers, always served their players and universities through their rock solid character.  These three individuals all posses marvelous personal traits that formed their character ; very much in the likeness of Coach Joe Lapchick. 

 Lapchick coached the New York Knickerbockers and St. John University and among so much of what he is remembered for , he was the first coach to bring an African American player into the NBA. NY Daily News Story

 


Subscribe RSS Feed

    
In The News Subscribe to RSS Feed 
 > Getting Better at Getting Better  
 > The Retail Service Quality Index  
 > Southwest Airlines' "bags fly free" stra...  
 > The Customer is Always Right  
 More >>  
     
How you do... What you doŽ  
 

How you do... What you do gives us hope in what is perhaps the most comprehensive book published in awhile on the topic of transforming your culture into one that is renowned for Service Excellence. 

"How You Do What You Do", by Bob Livingston

 
  ©Copyright 2008. REL Communications. All Rights Reserved.  
home | service excellence | the book | consulting | in the news | lectures | testimonials | about | contact | privacy policy | careers