REL Communications
Home Page
Service Excellence
How You Do What You Do, By Bob Livingston
Consulting
Lectures
In The News
Testimonials
About
Contact Us
 




Jim Keller

Jim Keller worked in the food industry for over forty years with General Foods Corp where he held a variety of sales, promotion, and marketing assignments. He started in sales and held assignments as district manager and region sales manager for Maxwell House, moving to senior customer development manager for General Foods and later for Kraft Foods.

He initiated top-to-top customer meetings with Kraft Foods' major customers and also co-chaired the joint industry coupon committee with Danny Wegman of Wegmans Food Markets, Inc. He attended and played an active role in all major food industry conferences and conventions for over fifteen years and continues to attend FMI's annual and Mid-Winter meetings.

Since his retirement from Kraft Foods, he has been active as a consultant to a variety of food industry companies including American Express, DCI Cardmarketing, Catalina Marketing and others. He is a member of the Board of Trustees of  Food For All.  Jim's wife, Laura, is an author and professor of American history. They live in Wilmington, NC.

Jimk@relcommunications.com


     
 

See the Crossmark Video Testimonial

 
     
REL Consultants  
  Bob Livingston
Nick D'Agostino Jr.
Tom Aquilina
Jim Borders
Frank Cleveland
Pete Deeb
Gary Doyle
Paul Hebert
Henry Johnson
Stan Juozaitis
Jim Keller
Rob Livingston
Ike Luckenbaugh
Maureen McGlynn
Jim Toole
John Rinn
 
    
In The News Subscribe to RSS Feed 
 > Getting Better at Getting Better  
 > The Retail Service Quality Index  
 > Southwest Airlines' "bags fly free" stra...  
 > The Customer is Always Right  
 More >>  
     
How you do... What you doŽ  
 

How you do... What you do gives us hope in what is perhaps the most comprehensive book published in awhile on the topic of transforming your culture into one that is renowned for Service Excellence. 

"How You Do What You Do", by Bob Livingston

 
  ©Copyright 2008. REL Communications. All Rights Reserved.  
home | service excellence | the book | consulting | in the news | lectures | testimonials | about | contact | privacy policy | careers