In The News :: REL Communications

Jan 1, 2010	Getting Better at Getting Better
Dec 31, 2009	The Retail Service Quality Index
Dec 30, 2009	Southwest Airlines' "bags fly free" strategy pays off
Dec 30, 2009	The Customer is Always Right
Dec 10, 2009	Customer Service is Getting Worse
Nov 1, 2009	Online Retailers Turn Up Service to Capture More Holiday Sales
Oct 29, 2009	Most Online Shoppers Want Live Customer Service
Oct 18, 2009	DirecTV Screws Up
Oct 12, 2009	Read about Health Mart
Oct 10, 2009	Pharmacy Customer Satsfaction and Healthcare Reform
Oct 5, 2009	Manufacturers find success with customer stories
Oct 4, 2009	Wegmans and Target Tops in Pharmacy
Oct 1, 2009	GM and Penske Fail to Close the Deal
Sep 28, 2009	The Great Trust Offensive
Sep 21, 2009	Detroit's Mr. Fix-It Takes on Saturn
Sep 21, 2009	Clothing for Sale, A potential customer yearns to hear the words, May I help you?
Sep 7, 2009	Google #1 in Internet Portal Customer Satisfaction
Aug 28, 2009	Kraft CEO Talks About Success
Aug 20, 2009	Building Consumer Experience Value Using the Power of Metaphors
Aug 12, 2009	The Value of Real-Time Customer Care
Aug 10, 2009	JetBlue Revamps Its Loyalty Program
Aug 5, 2009	Hotel Guests Happier This Year Than Last
Aug 4, 2009	Paint the Town With Brad Paisley
Jul 28, 2009	What Was Old Is New Again
Jul 24, 2009	Nordstrom Opens Its First Manhattan Store
Jul 23, 2009	David Ogiilvy's Best Advice for Business
Jul 23, 2009	The Customer Counts Says Amazon/Zappos
Jul 18, 2009	Last Man Standing
Jul 9, 2009	Accenture Profile as a Great Service company
Jul 9, 2009	Getting to WOW: Connsumers Describe What Makes a Great Shopping Experience

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