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Jul 31, 2008 Need a tip? Confessions of a waiter
Jul 30, 2008 All About Customer Service
Jul 30, 2008 Bennigan's and Mervyns file fo bankrutcy protection
Jul 28, 2008 Sharpen your service game
Jul 24, 2008 Southwest Airlines' Colleen Barrett Flies High on Fuel Hedging and "Servant Leadership"
Jul 24, 2008 Proactive Behavior Guest Post on Customers Are Always
Jul 24, 2008 How you do...What you do Daxle.net podcast
Jul 11, 2008 Global Events Partners conduct their 10th Summit in Paris France
Jul 10, 2008 Drip by drip, Starbucks lost what made it shine
Jul 9, 2008 Bedeviled by the Churn, Sprint Tries to Win Back Disgruntled Customers
Jul 8, 2008 Southwest's leader in cat bird seat
Jul 8, 2008 This blog may be monitored for quality assurance
Jul 3, 2008 How Apple is Blurring the Line Between Marketing and Service

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How you do... What you doŽ  
 

How you do... What you do gives us hope in what is perhaps the most comprehensive book published in awhile on the topic of transforming your culture into one that is renowned for Service Excellence. 

"How You Do What You Do", by Bob Livingston

 
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